The terms "we", "us" and "our" refer to PINNO. We operate pinno.co and all related information, content, features, tools, products and services (the "Services") to provide you with a curated shopping experience. PINNO is powered by Shopify.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current and complete and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

We have made every effort to accurately represent our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device type, settings and configuration.

We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to what is depicted in our store. All product descriptions are subject to change at any time at our sole discretion.

When you place an order, you are making an offer to purchase. PINNO reserves the right to accept or decline your order for any reason. Your order is not accepted until PINNO confirms acceptance and processes your payment.

Please review your order carefully before submitting, as PINNO may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as stated in your order confirmation. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent that (i) credit card information you provide is true and complete, (ii) you are authorized to use such card, (iii) charges will be honored by your card company, and (iv) you will pay all charges at posted prices including applicable taxes.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Our Services — including all trademarks, brands, text, displays, images, graphics, video, and audio — are owned by PINNO, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, or transmit any material from the Services without our prior written consent. PINNO's names, logos, and slogans are trademarks of PINNO and may not be used without prior written permission.

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have control over. We provide access to such tools "as is" without any warranties or endorsement. We shall have no liability arising from your use of optional third-party tools.

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for the content or accuracy of any third-party materials or websites. If you leave the Services to access third-party sites, you do so at your own risk. Complaints regarding third-party products or services should be directed to that third party.

PINNO is powered by Shopify. However, any sales and purchases you make are made directly with PINNO. Shopify is not responsible for any aspect of any sales between you and PINNO. You expressly release Shopify and its affiliates from all claims arising from your transactions with PINNO.

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

If you submit any ideas, suggestions, feedback, reviews, or proposals ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including commercial use.

You represent that you own all rights to your Feedback and that it will not violate any third-party rights. We may monitor, edit or remove Feedback we determine to be unlawful, offensive, or otherwise objectionable.

There may occasionally be information on the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice, including after you have submitted your order.

You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any regulations or laws; (c) to infringe upon intellectual property rights; (d) to harass, harm or defame any person; (e) to transmit false or misleading information; (f) to send spam or unsolicited solicitations; (g) to impersonate any person or entity; or (h) to engage in any conduct that restricts or inhibits others' use of the Services.

You also agree not to upload malicious code, scrape, spam, phish, or use any robot, spider, or automated tool — including AI agents — to access the Services without authorization.

This section applies if you use, allow, enable, or cause the deployment of an Agent — any software or service that takes autonomous or semi-autonomous action on behalf of a person — to access or interact with the Services.

No Agent may access the Services unless it: (i) identifies itself in the user agent string as "Agent/[agent name]"; (ii) does not conceal that interactions are from an Agent; (iii) responds truthfully to any prompt seeking to determine if interactions come from a human or computer; and (iv) does not circumvent any blocking or limiting measures.

We may terminate this agreement or your access to the Services at any time without notice, at our sole discretion. You will remain liable for all amounts due up to and including the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.

EXCEPT AS EXPRESSLY STATED BY PINNO, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT FULLY APPLY TO YOU.

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL PINNO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, OR LOSS OF DATA, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

You agree to indemnify, defend and hold harmless PINNO, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your use of the Services.

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity of any other remaining provisions.

Our failure to exercise any right or provision of these Terms shall not constitute a waiver. These Terms, together with any policies posted by us, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements between you and us.

You may not delegate, transfer or assign this Agreement or any of your rights without our prior written consent — any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PINNO is headquartered. You and PINNO consent to venue and personal jurisdiction in such courts.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.